Due to the current coronavirus situation, we wish to reassure our customers and suppliers about our current circumstances. We are and will continue to be operating with business as usual but with certain restrictions and actions designed to protect you and us as far as possible, whilst maintaining the best continuity of supply and strictly in line with all Govt guidelines. We are fortunately, a financially stable and fiscally responsible business. We are confident that we will still be around when the pandemic has subsided and whatever the new 'normal' will be, returns. We are optimistic for the future and continuing responsibly with our investments and substantial expansion plans for this year and beyond.
For the foreseeable future, we will not allow visits to our office and customer order collections have been suspended. We will continue shipping via courier and Royal Mail. Our distribution partners are advising that deliveries to customers will continue but they may have a slightly longer delivery time, so a next day delivery may stretch to 2 or 3 days for certain areas. However, we must be mindful that couriers and shipping companies - and particularly their staff, may be impacted by this situation. So, we would advise that if you have a project planned, be it a simple product purchase or a complete system design and installation, then contact us as early in the process as possible so we can plan for the supply in advance of when you need it.
Victron Energy products are freely available and we are continuing to receive our product/stock deliveries directly from Victron as normal.
We have put procedures in place in line with Govt guidelines to protect delivery drivers, both for inbound shipments and outbound supplies. In spite of the current situation, we are experiencing a larger than normal number of enquiries and product orders. The vital procedures we have put in place, together with our own staff working at home means we may not be as quick to respond so please bear with us. We know that we will get through this but we must all take exceptional measures to ensure safety for everyone.
We wish you, our customers and our suppliers the very best of health. Please stay safe.
* just about anything off-grid!
* motorhomes, RV's, camper vans & caravans
* garden rooms & offices
* farm & outbuildings
* tiny homes & park homes
* shepherds huts & yurts
* telecoms, industrial & public safety
* charitable projects, UK & overseas
Authorised Direct Distributor
As an Authorised Direct Distributor for Victron Energy B.V supplying both end customers and the trade, we offer full installation, service and support of Victron equipment and solutions. We can help you with system design, implementation and configuration together with the integration of third-party products.
This all-new communication-centre allows you to always have perfect control over your system from wherever you are and maximises its performance. Simply connect to the Cerbo GX using the free Victron Connect App on your Smartphone/Tablet via Bluetooth, the Victron Remote Management (VRM) web portal, or access directly using the separate GX Touch 50 display*. This latest addition to the GX-range combines all the best of connectivity, linking all your Victron devices into a central, visible and controllable system. * other systems are supported including NMEA 2000 and MFD's from Raymarine, Garmin and Navico. For more information, availability and pricing please contact us..