PLEASE NOTE: Our Cookie Policy and Privacy Policy should be read in conjunction with our Terms and Conditions of Service.

Cookie Policy

What Are Cookies

A cookie is a small file which is placed on your computer’s hard drive to help store your user preferences, login and session states, analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies Used On This Site

The following cookies may be set.

exp_last_visit, exp_tracker, exp_last_activity, exp_csrf_token: This uses these cookies to track a users session, when they last visited or did something on the site. No personal information is stored in these cookies, only timestamps related to that browser session.

Google Analytics: __ga, __gat: We use Google Analytics to monitor and report on our website usage such as the number of visitors to the site, search phrases used to find us, pages visited on the site and time spent on the site. The statistics gathered are a necessary requirement in order for us to provide and improve our value added products and services and to stay competitive. The cookies do not identify users nor associate your IP address with any personally identifiable information. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google’s privacy policy is found here http://www.google.com/analytics/learn/privacy.html

How To Disable Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Privacy Policy

This privacy policy explains how OGH Energy Solutions Ltd or ‘we’ use any personal information we collect about you when you use this website.

Topics:

What information do we collect about you?

Why we need your data

How long will we store your data?

Marketing

Access to your information and correction

Other websites

Changes to our privacy policy

How to contact us

What information do we collect about you?

We collect information about you when you buy products and services from us, fill in a contact form or email us directly. We also collect information when you voluntarily comment on our social media posts and adverts, blog posts, provide feedback and participate in competitions. Website usage information is collected using cookies.

The information we collect about you may include; your name, email address, address, phone number, IP address, location, company name, products of interest, your chosen internet browser and service provider, and device plus any information you supply voluntarily.

Why we need your data

We collect information about you to; fulfill your request e.g. if you fill out a ‘Contact’ form we use this information to contact you directly, process your order, manage your account and, if you agree, to email you about other products, services, and information we think may be of interest to you. We may use your contact information to advertise our service to you on third-party websites such as Facebook and Twitter. We may also contact you directly to follow up on the service and user experience we provide. We use your information collected from the website to personalise your repeat visits to our website.

We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.

How long will we store your data?

If OGH Energy Solutions Ltd provides any paid for services to you, we are required under UK tax law to keep your basic business or personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Marketing

We would like to send you updates and information about products and services of ours and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please click here. We never sell or pass on your details to third parties.

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

Email: dp@offgridhappy.com

Address: OGH Energy Solutions Ltd, Unit 3, Saltney Business Centre, High Street, Saltney. Flintshire. CH4 8SE. United Kingdom.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 19th July 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email: dp@offgridhappy.com

Address:

OGH Energy Solutions Ltd, Unit 3, Saltney Business Centre, High Street, Saltney. Flintshire. CH4 8SE. United Kingdom.